FAQ

Where is Cucire Modest Clothing for Women operating from?

Cucire Modest Clothing for Women is based in Dubai, United Arab Emirates. Our brand draws inspiration from the rich cultural heritage of the region while embracing modern fashion trends. We are proud to bring our unique blend of modesty and luxury to women worldwide, with our operations centred in Dubai

What is the inspiration behind the brand name "Cucire"?

"Cucire" is an Italian word that means "to sew." We chose this name to reflect our commitment to fine craftsmanship and attention to detail in every garment we create. It represents the fusion of traditional sewing techniques with modern luxury fashion.

Are your products handmade?

Yes, all our products are meticulously handmade by skilled artisans. We believe in the artistry and craftsmanship that goes into creating each piece, ensuring exceptional quality and a unique touch.

What materials do you use for your clothing?

We prioritise  using premium materials in our collections. Our garments feature a selection of high-quality fabrics such as silk, organic linen, organic cotton. We source our materials responsibly to ensure both quality and sustainability.

How do I determine my size for Cucire clothing?

To find your perfect fit, we provide a detailed size guide on our website, which includes measurements for each garment. You can refer to this guide and compare your measurements to determine the best size for you. Additionally, if you have any specific sizing concerns, our customer support team is always ready to assist you.

Do you offer international shipping?

Yes, we ship our products worldwide. We want to ensure that our customers around the globe have access to our luxury clothing. Please note that international shipping costs and delivery times may vary depending on the destination.

What is the average shipping and delivery duration for Cucire Modest Clothing?

At Cucire Modest Clothing, we strive to dispatch your order as quickly as possible. On average, it takes 7-12 working days for us to process and dispatch your order. However, please note that during special occasions or holidays such as Eid, there might be occasional delays due to high order volumes. We recommend ordering earlier during these times to ensure timely delivery. It's important to note that shipping within the UAE and other gulf countries tends to be faster during these days, allowing for a quicker delivery experience. Our team is committed to keeping you informed about any potential delays and ensuring a seamless shopping experience.

How can I care for my Cucire garments?

To maintain the longevity and quality of your Cucire clothing, we recommend following the care instructions provided with each garment. Generally, most of our products require delicate hand washing or dry cleaning. Avoid using harsh chemicals or bleach, and gently iron or steam at low temperatures when necessary.

What is your return and refund policy for Cucire Modest Clothing?

At Cucire Modest Clothing, we strive to ensure the highest quality in every garment we create. Once an order is placed, we do not accept returns or provide refunds unless there is a fault with the product. In such cases, we will initiate a complete refund upon receiving valid proof of the fault, such as clear images or videos showcasing the issue. Our customer support team is dedicated to resolving any concerns you may have regarding your order, and we will work closely with you to find a satisfactory resolution. We appreciate your understanding and cooperation in this matter.

Can I request a custom order or made-to-measure garment?

At Cucire Modest Fashion Label, we proudly offer customisation options for our customers. Whether you want to personalise the colour, size, or intricate details of your garment, we can accommodate your preferences. 

Please note that additional charges may apply for certain customisation requests, depending on the complexity of the changes. Feel free to reach out to our customer service team.

How can I contact your customer support team?

You can reach our dedicated customer support team by visiting the Contact Us page on our website. There, you will find our contact information, including email and phone number. We strive to respond to all inquiries within 24 hours

Do you have any physical stores or showrooms?

Currently, we operate exclusively online. However, we periodically participate in select pop-up events and collaborations. Stay updated by subscribing to our newsletter and following us on social media to be informed about any upcoming offline experiences.